back guarantee Lowest
Shipping & Returns
You may have tried many ways to drink easier, only to be disappointed time and again. So you may be uncertain if handSteady cups will be any different. It’s a fair point. So to put your mind at ease, we offer the following ironclad money back guarantee.
Try handSteady at home RISK FREE
for the next 3 months!
You can purchase handSteady with confidence, knowing it's backed by one of the most solid guarantees possible...
Because it can up to a couple of weeks for the cups to get to you, and it can takes a period of time of trying handSteady to get the best results, you've got a full 3 months to try it out and see for yourself if it really can work for you.
If, by the end of that time, you haven't experienced...
- drinking easier, with greater safety, comfort and pleasure;
- less spills, less frustration, less anxiety and less embarrassment; and,
- more confidence, more dignity and more independence
... you can either simply return the cups, or donate it to a local friend, charity, healthcare professional or care home, and your money will be refunded (minus only your return shipping costs if you send it back), no questions asked.
As you can see, there’s absolutely NO RISK to you in ordering handSteady, because if it doesn't do exactly what we say, you don't have to pay. You can't ask for better than that!
Very few people have the confidence to stand behind their products like this, but we can do it gladly, because we KNOW handSteady cups works for many people and situations!
Getting a refund is simple.
Either contact us to let us know who you will be donating your cup to, and we'll process the refund, or...
... just send the cups back to us with a note including your name, email you used to order the cup and that you’d like a refund to the following address. We’ll then process your refund within 1-2 days.
The Distribution Centre
The cups also come with a 12-Month Quick Replacement Manufacturer’s Warranty. In the very unlikely event of a product defect, just in touch and we’ll arrange an exchange to be sent to you. However, we ask that you cover the shipping costs.
If you would like replacement seals for the lids, you can order them here.